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The following statement discloses Portrait Display’s consumer privacy practices for the Portrait Displays Web Site. We do update our policy from time to time without notice so please check back periodically. All updates will be published at this site.


Personal Information

As a leader in software and Internet technology, Portrait Displays understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.


What information we gather and track

We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example:

  1. If you submit an order on-line with us, we will ask you for information necessary to complete the transaction - such as your name, address, and credit card number.
  2. If you request technical support online, we will ask you for information necessary to complete the transaction — such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing.

You make the decision whether to precede with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.


How we use the information we gather and track

We use personally identifiable information in the following ways:

  1. To provide you with information about product updates, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
  2. To assist us in creating content that is relevant to you;
  3. To provide you with special offers that may be of interest to you;
  4. To assist us in creating better products and services to meet your needs;
  5. To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
  6. To help you quickly find software, services or product information important to you.

With whom we may share your information

From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy.

In addition, Portrait Displays retains the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Portrait Displays.

Please be advised that in certain instances, it may be necessary for Portrait Displays to disclose your personal information to government officials or otherwise as required by our legal obligations.


Choice/opt-out

Portrait Displays provides a number of ways for you to ‘opt-out’ of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information.

If you are on a Portrait Displays web page that requires personal information but does not offer communication choices, or would like to change your preferences for information that you have previously provided, please update your store account or use one of the other communication channels at the bottom of this statement.

If you are registering a version of a product that does not provide you the capability to indicate your communication preferences, please update your store account or use one of the other communication channels at the bottom of this statement.

If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out of receiving these communications by replying to email with 'unsubscribe' in the subject line in the email.


Security and Quality of Personal Information

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.

Since Portrait Displays is a global company, we provide company information to our worldwide offices. The personal information that you have provided to us may be transferred to other Portrait Displays offices around the world. For example, when European customers register Portrait Displays products their personal information may be transferred to servers in the United States then transferred to servers in one or more of Portrait Displays' European offices. Also, in certain countries our outside contractors might undertake the collection, transferring, storage and processing of your information.

We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that Portrait Displays does not have your current personal information, you can update by logging in to online store or use one of the other communication channels at the bottom of this statement.


Cookies

Portrait Displays may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. Portrait Displays may use cookies to personalize your pages at our Service & Support Web site, or to remember you when you register for products or services. If you do not want Portrait Displays to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our web site.

Portrait Displays may also use cookies to track your visit to our Web site. While our Web servers may automatically log your IP address, this information does not identify you and you remain anonymous.


Web Site Traffic

We may track domain names, IP addresses, and browser types, the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for; from people who visit our site. We use this information to track aggregate traffic patterns throughout Portrait Displays’ Web site. Such information is not correlated with any personal information.


Links to Business partner and Co-Branded Site

At the Portrait Displays Web site, there are a number of links to companies with whom we have a relationship. Portrait Displays is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

We also link to co-branded web sites that are maintained by Portrait Displays and one or more of our business partners. When you submit information to one of our co-branded sites you may be submitting it to both Portrait Displays and our business partners and the privacy policies of these co-branded sites may differ from this privacy policy. We encourage you to read the privacy policies on any co-branded site to which you link for information on the privacy practices of that site.


Other Privacy Considerations

Please remember that information you submit in a discussion group or forum, like "Ask Portrait Displays", will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.


Policy Changes

In the event there is a major change to Portrait Displays' privacy practices, a prominent notice will be posted on our web site. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.

If you have any questions, comments, or would like to change your communication preferences, please contact us using one of the options below:

  • Customer Profile Form
  • Postal Mail
    Portrait Displays, Inc.
    6663 Owens Drive
    Pleasanton, CA 94588
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