When searching for the Portrait Displays branded C6, Calman will fail to connect to the device without showing any error message.
A new version of Calman 2019 R2 (5.10.1.113) has been released to add full support for the Portrait Displays branded hardware. This can be downloaded from our downloads page
If your Calman license does not support updating to build 5.10.1.113, it will not be possible to use a Portrait Displays branded C6 HDR2000. Contact our Sales team at sales@portrait.com for upgrade options.