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Portrait Displays G1 – Network Setup

January 9, 2024

Wired Network Setup:

  1. Connect an Ethernet cable to the G1’s Ethernet/RJ45 port and into your router.
    1. Ensure the TV you want to calibrate is connected to the same network.
  2. For optimal reliability, connect your laptop directly to the router via Ethernet.
  3. The G1 will display its IP address on the screen shortly after connection

Troubleshooting:

  • Be aware that security software or certain network settings may interfere with Calman’s communication with the G1. Adjust these settings as needed for proper functionality.
    • The G1 uses port 2101. Ensure this port, along with any other relevant ports, is open and available to allow Calman to complete the calibration over your local network.
    • MAC filtering can prevent the router from connecting to the device over WiFi. Ensure MAC filtering is disabled on your router settings (e.g. “Access Control”)
  • If your G1 cannot connect to your network, check that your router is running the latest firmware. 
  • If local network configuration is difficult or not feasible, consider using a small portable router dedicated to connecting the G1, display, and Calman PC.
    • Note: These devices only require an IP address during calibration and do not need internet access.
  • If using Ethernet, disable Wi-Fi on your laptop during calibration to prevent potential network conflicts with Calman.
Advanced Settings

 

Important Notes About Using Wi-Fi for Calibration

  • Wireless connections are currently in beta, your performance may vary
  • For optimal reliability, an Ethernet (RJ45) connection is recommended as the primary method for calibration and troubleshooting.
  • Wi-Fi may not function consistently across all network environments.
  • As network environments vary, Wi-Fi troubleshooting is not provided. Users opting to use Wi-Fi do so at their own discretion.
  • Be prepared to switch to an Ethernet connection if troubleshooting is necessary.

Configure Wireless

  1. Attach both an HDMI and LAN cable to the G1 that connects back to your local network for communication with G1 in Calman. This is required to configure the wireless network settings via Calman
  2. Insert a USB into the computer and format it to exFAT by right-clicking on the hard drive and selecting Format
  3. Download the G1 Introduction workflow
  4. Launch Calman
  5. Double-click on the G1 Introduction workflow you just downloaded or select Open WorkFlow Template > Browse in Calman from the menu
  6. Click on the Configure Wi-Fi Button
  7. A configuration popup will open up. If you want to configure the device for Wi-Fi proceed to enter SSID and password information, and set the Wired connection to off.
    • Note: $ character for wireless network password (secret key) isn’t compatible as of version 1.00.025, 1712767441_6604
  8. When you’re done click on Save.
  9. Leave the file name as net_config and click on Save again
  10. Save the file to your exFAT formatted thumb drive from Step 2.
    • The .ini file should be the only file in your thumb drive directory.
  11. Eject and remove the drive from the computer, and plug the drive into G1’s USB 3.0 or 2.0 port
  12. Wait for G1 to start processing the file, indicated by the LED light turning red. When the light has transitioned back to blue it’s safe to remove the USB drive. Power-cycle the unit by shutting down and starting up the unit again
  13. You have now successfully configured G1 to connect using Wi-Fi 
    • IP address on the G1’s video output device

Manual Network Configuration

For a manual and more controlled set-up, you can edit the net_config.ini file directly before copying it over to the exFAT formatted thumb drive you want to insert to G1.

If you insert an exFAT formatted USB into G1 a net_config_EXAMPLE.ini file will be copied to the thumb drive with documentation for how to edit the net_config.ini you want to copy to G1.

 

# The values below are *EXAMPLES*. Please copy or rename this file to net_config.ini,
# copy it to a USB stick, edit the parameters and attach it to a Portrait
# Displays G1 unit.
#
# ========================================================================
# ===> Adjust all parameters with appropriate values for your network <====
# ========================================================================
#
# fqdn is not mandatory. The default value of 'portrait-g1' will be used if this
# parameter is not set. Changing the fqdn will reboot the device.
#
# Please choose an interface to use, set it to 'state=on' and set the other
# interface to 'state=off'. If using both interfaces please make sure they are
# connected to different subnets. Ask your IT admin.
#
# WIFI supports 2.4GHz, 802.11b/g/n protocols
# At this point only WIFI mode WPA2 is supported
#
# If using DHCP on an interface please set 'ipv4_address=dhcp'. When doing so
# all other ipv4_* and dns_servers parameters will be ignored.
#
# If using static IP please configure ipv4_address, ipv4_netmask, ipv4_gateway
# and dns_servers with the appropriate values for you network.
#
# NOTE: If a parameter is repeated throughout the file its last occurrence will
# be used.
#

[general]
fqdn=portrait-g1.my-domain.com

[wifi]
state=on
mode=WPA2
ssid=YourNetworkSSID
secret=YourNetworkultratopsecretSecret
ipv4_address=dhcp
#ipv4_address=192.168.2.250
#ipv4_netmask=255.255.255.0
#ipv4_gateway=192.168.2.1
#dns_servers=192.168.2.1

[wired]
state=off
#ipv4_address=dhcp
ipv4_address=192.168.200.90
ipv4_netmask=255.255.255.0
ipv4_gateway=192.168.200.252
dns_servers=192.168.200.252,192.168.200.250

 

Static IP Address

For both wired and wireless connections, the following items are mutually exclusive

  • #ipv4_address=dhcp
  • ipv4_address=192.168.200.90
ipv4_netmask=255.255.255.0
ipv4_gateway=192.168.200.252
dns_servers=192.168.200.252,192.168.200.250

IF DHCP is properly configured, it will assign all 4 parameters. Either use #ipv4_address=dhcp only, or manually enter your network information, but not both.

  • Notes:
    1. Disabling DNS for a static setup can render online updates non-functional.
    2. Routers with “Access Control” or MAC Address Filtering enabled may not allow the G1 to connect. If this occurs, update your router’s firmware or disable those options. 
    3. The wired or wireless network connection will not become active until the G1 is connected to a display via HDMI

See Also