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Portrait Displays G1 – Network Setup

January 9, 2024

Wired Network Setup:

  1. Connect an Ethernet cable to the G1’s Ethernet/RJ45 port and into your router.
    • Ensure the TV you want to calibrate is connected to the same network.
    • For optimal reliability, connect your laptop directly to the router via Ethernet.
  2. The G1 will display its IP address on the screen shortly after connection
Troubleshooting:
  • The Wi-Fi and Ethernet connections will not be active until an active HDMI connection is made to the G1. If you’re unable to connect, ensure you’ve connected your G1 to a display and wait until you see the screensaver displaying the IP address.
  • Be aware that security software or certain network settings may interfere with Calman’s communication with the G1. Adjust these settings as needed for proper functionality.
    • The G1 uses port 2101. Ensure this port, along with any other relevant ports, is open and available to allow Calman to complete the calibration over your local network.
    • MAC filtering can prevent the router from connecting to the device over Wi-Fi. Ensure MAC filtering is disabled on your router settings (e.g. “Access Control”)
  • If your G1 cannot connect to your network, check that your router is running the latest firmware.
  • If local network configuration is difficult or not feasible, consider using a small portable router dedicated to connecting the G1, display, and Calman PC.
    • Note: These devices only require an IP address during calibration and do not need internet access.
  • If using Ethernet, disable Wi-Fi on your laptop during calibration to prevent potential network conflicts with Calman.
Wireless Network Setup:

 

Beginning with update 1.00.080 of the Portrait Displays G1 software, a new and enhanced wireless network configuration utility has been introduced. This updated utility offers a more intuitive interface and improved reliability for setting up and managing wireless network connections on your device.

Note: A wired Ethernet connection is generally more reliable than Wi-Fi and is recommended when possible, especially in environments with network congestion or weak wireless signal.

Access the Setup Page

If the G1 Is Not Yet Connected to a Network:

  1. Power on the G1. Access Point (AP) mode is automatically activated, and G1’s own temporary Wi-Fi network is broadcast so you can reach its setup page.
  2. On your computer or mobile device, open your Wi-Fi settings and connect to the network named “Portrait G1” followed by your device’s serial number.
  3. You will be presented with the Network Configuration page shortly after the connection completes
    1. If not, open a web browser and go to 10.10.0.100 to load the setup page.

If the G1 Is Already Connected to a Network:

  1. Ensure your G1 is powered on and connected to your local Wi-Fi network.
  2. Identify the IP address assigned to your G1, shown on the G1’s warm-up pattern.
  3. Open a web browser on any device connected to the same network and enter the G1’s IP address (for example, http://192.168.1.100).
  4. The page that loads will only offer the option to switch the G1 into AP mode. Select this to continue.
    • Alternatively, press the physical device power button three times rapidly to toggle between Client <-> AP mode directly on the device.
  5. Once the G1 switches over, follow the steps above under “If the G1 Is Not Yet Connected to a Network” to reach the setup page and configure your network.

Connect the G1 to Your Network

  1. Scan for Available Networks
    • On the setup page, you’ll see a list or dropdown menu of nearby wireless networks.
    • If your network doesn’t appear, click Rescan to search again.
  2. Select Your Network
    • Choose your network’s name (SSID) from the list.
  3. Enter the Network Password
    • Type your Wi-Fi password. Double-check for typos, as incorrect credentials will prevent a successful connection.
  4. Connect
    • Click Connect. The G1 will attempt to link to your network. This typically takes several seconds, but may take longer depending on signal strength and network congestion.
  5. Confirm the Connection
    • Once connected, the G1 reconfigures itself with a new IP address on your network and displays the new IP address and network name on its warm-up pattern.
    • Note the new IP address. You’ll need it to access the G1’s web interface or to connect Calman.
  6. Reconnect Your Device
    • If you connected directly to the G1’s network to reach the setup page, switch your computer or mobile device back to your regular Wi-Fi network now.

Troubleshooting

  • If the G1 fails to connect to Wi-Fi, check that:
    • The password is correct (note case sensitivity).
    • The network operates on a compatible frequency (the G1 supports 2.4 GHz networks).
    • The G1 is within range of the router or access point.
  • If Calman fails to connect to the G1, check that:
    • The IP address is correct.
    • If using Wi-Fi, ensure there is no Ethernet cable plugged into the device
  • Try rescanning for networks or rebooting the G1 if issues persist.

See Also